Frequently Asked Questions about UV DTF Transfers
Clean and Prep for your UV DTF Transfer
- Start with a clean and dry cup, tumbler, bookmark, keychain or any other product that you are using. Make sure the surface is free of dust and debris. DO NOT USE ALCHOL (it will break the adhesive)
- Carefully align and place the UV DTF wrap decal onto the product you are choosing to add the transfer to. Press transfer on to the product, remove any bubbles slowly as you wrap.
- SLOWLY peel off the backing paper from the decal, ensuring it doesn’t stretch or tear.
- Use an application tool or your fingers to smooth out the decal, starting from the centre and moving outward.
- Inspect for air bubbles or wrinkles. If needed, make any adjustments for a smooth, professional finish.
*Please note we are not responsible for UV DTF transfers that are applied incorrectly or damaged during application.
No refund or exchange will be offered.
Handwash Only for Long-Lasting Decor
The decals are waterproof and super durable but are NOT dishwasher safe. To preserve the vibrant design, hand wash gently with mild soap.
HAND WASH ONLY. No Dishwasher!
What is UV DTF Transfer?
Our UV DTF decals cut your crafting time by 80%! These white ink-backed permanent decals are perfect for hard surfaces, including dark colors. They’re waterproof, scratch-proof, durable, and feature a 3D stereoscopic effect for a vibrant, long-lasting finish.
*Please note UV DTF is NOT dishwasher- safe, as they are prone to soaking.
*Please DO NOT soak in water (Hand wash gently only)
*Please DO NOT use alcohol based cleaner prior to application.
Product Details
- Material: UV DTF Transfer Decal
- Size: 4.33” x 9.45” designed to fit most of the 16oz glass cups, however please note there will be a slight circumference difference depending on the cup’s manufacture.
- Designed for glass cups wraps, though you may use them on other surfaces at your own risk. No refunds for use outside our specified blanks.
Can I sell Them?
Yes! You can decorate cups with these decals and sell them as finished products. However, re-selling the decal alone or as part of a “craft kit” is not allowed.
Frequently Asked Questions about Pre-Assembled Glass Tumbler
Hand Wash ONLY for Long Lasting Decor
The decals are waterproof and super durable but are NOT dishwasher safe. To preserve the vibrant design, hand wash gently with mild soap.
Handle Your Included Glass Straw with Care
The accompanying glass straw is beautiful but delicate. Please insert and use carefully, avoiding forceful contact with cup walls, as it can chip the glass or the straw itself.
Important Warning: A chipped glass straw can pose a severe danger if swallowed. Inspect before each use and discontinue use if any damage is present.
Is there Returns on Glass Tumblers
All items are Final Sale
Due to the custom, decorated nature of this product, all sales are final. We do not offer refunds or exchanges.
However, if the product arrived to you damaged, please send a photo of your package and items within 48 hours of receiving it to 8teendesignsco@gmail.com
Product Details
- Capacity: 16 oz (Perfect for large iced drinks)
- Material: high-quality, eco-friendly glass
What’s included: One 16oz decorated glass can cup. (Glass straw and bamboo lid included)
Care for your Glass Tumbler
HAND WASH ONLY. NO dishwasher.
Frequently Asked Questions about Scrunchies
Hand Wash ONLY for Long Lasting Care
- spot clean recommended
- Hand wash in cold water if needed
- Lay flat or hang to air dry
- Avoid heat and harsh detergents
- Do not overstretch
Returns & Exchanges
We want you to love your purchase.
Due to the nature of our products, we do not accept returns for hygiene reasons.
However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery and we’ll make it right.
Exchanges may be accepted on unused items (at our discretion). Customers are responsible for return shipping.
Thank you for supporting my small business 💕
RETURNS
Returns & Exchanges
All sales are final 💕
🧋Because our items are made with care (and many are custom or made-to-order), we do not accept returns or exchanges.
If something isn’t right with your order, please message us - we’re always happy to help!
However, if your item arrives damaged or defective, please contact us within 48 hours of delivery with photos so we can make it right at 8teendesignsco@gmail.com
💻DIGITAL PRODUCT POLICY
Due to the digital nature of this product, all sales are final.
No refunds, returns, or exchanges will be accepted once the file has been downloaded.
SHIPPING
Shipping
SHIPPING POLICY
Thank you for shopping with 8Teen Designs 💕
PROCESSING TIME
All orders are processed within 3-7 business days (excluding weekends and holidays).
Please note that processing time is separate from shipping time.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
Canada: 3-10 business days
United States: 5-12 business days
International: 7-21 business days (if applicable)
Untracked letter mail may be used for small items to keep shipping cost low 💕
Please note that delivery times may vary due to carrier delays, weather, or high order volumes.
FREE SHIPPING
We offer free shipping on orders over $70.00 CAD (after discounts) on all Canadian orders.
We offer free shipping on orders over $100.00 US (after discounts) on all American orders.
DIGITAL PRODUCTS
Digital downloads are delivered instantly after purchase and are not shipped physically.
You will receive access to your files via email or your order confirmation page.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable).
INCORRECT ADDRESSES
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
LOST OR DELAYED PACKAGES
8Teen Designs is not responsible for delays caused by shipping carriers.
If your package is significantly delayed or lost, please contact the carrier directly.
If you need assistance, feel free to reach out, we’re happy to help 💕
DAMAGED ITEMS
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue.
CONTACT
If you have any questions about your order, please don’t hesitate to reach out.
We’re always happy to help 💕
CARE INSTRUCTIONS FOR GLASS CANS / ACRYLIC BOOKMARKS / ACRYLIC KEYCHAINS
🧋 GLASS CAN
- Hand wash only
- Do not place in dishwasher
- Do not microwave
- Avoid soaking the bamboo lid
- Handle with care to preserve the design
✨With proper care, your design will stay vibrant and long-lasting 💕
📚 BOOKMARK CARE (Acrylic / Laminated)
- Wipe clean with a soft, dry cloth
- Avoid bending or dropping
- Keep away from excessive heat
- Do not soak in water
✨ Handle with care to keep your bookmark looking beautiful 💕
🔑 KEYCHAIN CARE (Acrylic / laminated)
- Avoid dropping or rough handling
- Do not soak in water
- Wipe gently with a soft cloth if needed
✨Designed for everyday use - just handle with care 💕